SMART LUXURY RETAIL COURSE
LEARN @ BIG NOOThe luxury retail industry is undergoing a significant transformation driven by data analytics, AI, and IoT, enhancing customer interactions, operational efficiency, and brand exclusivity. However, many efforts focus only on operational improvements, missing the broader transformative potential of these technologies. To drive true innovation, organizations need a holistic approach that aligns vision, strategic goals, data requirements, infrastructure, and insights, enabling seamless transitions between high-level strategies and detailed actions.
CORE LEARNING OBJECTIVES
This course addresses the high failure rates of IoT, AI, and data analytics projects by teaching participants to design systems that align with organizational goals and solve key retail challenges. Through advanced tools and the Digital Transformation Triangle, participants will explore how to analyze unexamined customer behaviors, translate business problems into actionable data requirements, and implement smart ecosystems that leverage technologies like machine learning, real-time analytics, and IoT for measurable outcomes.